Right of withdrawal for Stile Ifs Products

The customer has the right to withdraw from any order concerning the Stile Ifs Products, without giving any reason and with any declaration, as long as explicit, delivered to Stile Ifs .

Information regarding the right of withdrawal (pursuant to Article 49, paragraph 1, letter (h) of Legislative Decree no. 206/2005 "Consumer Code")

The customer has the right to withdraw from this contract, without indicating the reasons, within 14 days from the delivery of the purchased products.
The withdrawal period expires after 14 days from the date on which the customer, or a third party other than the courier and indicated by the buyer, acquires physical possession
of goods. To exercise the right of withdrawal, it is necessary to inform Stile Ifs (Prime RD ltd, Str. 23 Zlatyu Boyadzhiev, 4000 Plovdiv, e-mail: info@stileifs.com) of the decision to withdraw from this contract by any explicit declaration to that effect (for example, by a letter sent by e-mail). To this end, it is possible, but not mandatory, to use the standard withdrawal form which can be downloaded here or to use the standard text indicated in the relevant paragraph.

Where the customer decides not to use the attached standard withdrawal form, he must submit any other explicit declaration of his decision to withdraw from the contract. It is also possible to electronically fill in and send the standard withdrawal form or any other explicit declaration to the website of Stile Ifs . Then, Stile Ifs will immediately send a confirmation of receipt of the withdrawal on a durable medium (via e-mail). The deadline set for the withdrawal is considered respected if the customer submits his declaration before the expiry of the 14-day deadline starting from the day on which the customer or a third party, other than the carrier and designated by the customer, acquires physical possession of the last good ordered.

The customer is requested to return the goods or deliver them to us or to our logistics partner, without undue delay and in any case within 14 days from the date
in which he communicated his withdrawal from this contract. The deadline is met if the customer sends back the goods before the 14-day period has expired.

Returned items must comply with the following criteria:

• Items must be returned intact and unused, with labels still intact and attached and the original packaging included.
• When you try on shoes, we urge you not to damage the sole and not to damage the box.
• Beauty products must be returned unopened and unused, with seals and any packaging intact.
• Linen and swimwear must be tried on over underwear. We do not accept returns of items that are worn or show signs of use.

Stile Ifs reserves the right not to refund in the following cases:

• If the returned products are damaged, ruined or stained, or are in conditions that unequivocally demonstrate that they have been used for different purposes as well as for the checks strictly necessary to ascertain the nature and characteristics of the product purchased. The customer will be solely responsible for the decrease in the value of the products resulting from use other than that necessary to establish their nature, characteristics and functioning.
• Product that is not intact or whose original packaging (shoe box, sunglasses case, dust bag) is missing or damaged.
• Returns that have exceeded the required deadlines

We encourage you to take special care when trying your products, so that you can return them in the same condition in which you received them. I returns that
do not meet our conditions will not be accepted.

Effects of withdrawal

Shipping costs and customs duties for returns without motivation are the responsibility of the User, unless otherwise instructed.

Even in the case of faulty or non-compliant products, it is necessary to make a return request, according to the methods already indicated. Within and no later than 14 days from receipt of the order, you will be asked to describe the damage in detail and attach photos demonstrating its extent, sending all the details to the following
email: info@stileifs.com.
In this case Stile Ifs will have to reimburse all payments it has received from the customer, including delivery costs.

In case of exchange of goods for wrong size or defective item, the return shipping costs and those of the new shipment will be at our expense.

Reimbursement

Refunds will be made using the same payment method used by the customer for the initial transaction.

Alternatively, the customer can request a refund in the form of credit to be spent on our site (using this method he will be entitled to a 10% discount on your next order)

Stile Ifs will refund only after receiving the goods and checking compliance with our return policies.

Stile Ifs Monitors the number of returns and reserves the right to close your Stile Ifs account or limit future orders if our Returns Policy is violated.

Standard withdrawal form

The customer who intends to withdraw from the contract using the standard withdrawal form downloadable here is requested to complete it and send it to: Prime RD ltd , Str. 23 Zlatyu Boyadzhiev , 4000 Plovdiv , email: info @ stileifs.com. 

Without prejudice to the possibility for the customer to exercise the right of withdrawal by communicating toStile Ifs any other explicit declaration of his decision to withdraw from the contract, alternatively to the use of the standard form indicated above, the customer can use the following standard text

Hereby I / we (NAME and SURNAME) notify the withdrawal from our contract for the purchase of the following goods (ORDER ID)

- ordered on (DATE) / received on (DATE)
- name of the buyer (NAME and SURNAME)
- address of the buyer (DELIVERY ADDRESS)
- date